01Give sensitive records the right audience
CerthixED includes a dedicated safeguarding workspace with restricted case access. Identify who should record, review and act on sensitive information. During evaluation, examine access for each role and site, including how access should change when responsibilities change.
02Separate website browsing from application records
This marketing website is separate from the CerthixED application and its database. Its product views illustrate workflows; they do not connect visitors to live customer records. The website demo form remains in preview mode and does not send the details entered.
03Agree where your application data belongs
Deployment planning includes AWS, Microsoft Azure and Google Cloud, with regional requirements covering Europe, the United States, the UAE, Saudi Arabia and Qatar. Confirm the specific provider, region and service configuration in your agreement. Review backup locations, support access and cross-border processing as well as the primary database location.
04Ask for evidence of the controls you need
Bring your requirements for sign-in security, access reviews, encryption, audit records, backups and recovery to the technical review. Confirm which controls apply to your proposed configuration and request supporting documentation. This page does not assert an independent security certification, penetration-test result or guaranteed recovery time.
05Define responsibilities before rollout
Agree who manages user access, responds to incidents, maintains the service and handles data export or deletion. Document notification arrangements, retention requirements and the process for reviewing changes. Keep the approved security requirements with your deployment agreement.
06Evaluate without exposing sensitive information
Use blank templates or representative examples when discussing your workflows. Do not enter pupil, employee, health, safeguarding, password or other sensitive information into the marketing demo form. Coordinate confidential security questions through your existing Certhix representative.